Location: Clitheroe
Hours: Full Time (Minimum 40 hours per week)
Salary: Up to £13.70 per hour

About Us
Coffee House was born from a dream to serve premium food and drink in the heart of our communities. As we grow, we are expanding our reach into the fast paced world of travel. Our site at Primrose Service Station represents our "Grab & Go" model, bringing the same independent spirit and high quality coffee to people on the move.

We are a proudly independent business driven by quality. While our spaces may evolve, our values don't change: we provide delicious products, modern environments, and a culture where every team member is truly valued. Our vision is to become the leading independent coffee operator in England, and this high energy service station model is a vital part of that journey.

About You
Are you a high energy leader who thrives on providing a big impact to customers in a short space of time? We are looking for a Store Manager to take the reins of our Primrose Service Station site. Unlike our traditional sit down shops, this is a high speed "Grab & Go" operation.

You’ll need to be someone who loves the "buzz" of a busy forecourt, ensuring that every traveler gets a perfect coffee and a fresh food without the wait. You will take full ownership of the store’s operations, leading a team that prioritises efficiency and flawless presentation.

A Typical Day as a Store Manager

• Lead by example to create a friendly, professional, and memorable experience for every customer. 
• Handle customer queries, complaints, and feedback, coaching your team on best practices. 
• Prepare and serve coffee, drinks, and food, ensuring all items meet brand standards. 
• Manage tills, cash handling, end of day reconciliation, monitor sales, and control costs to support profitability. 
• Keep the store clean, organised, and compliant with food safety, hygiene, and health & safety regulations. 
• Identify and report maintenance issues promptly for timely resolution. 
• Monitor stock levels, place orders, and run stock takes to ensure smooth operations while minimising waste. 
• Provide clear direction to your team, delegate responsibilities, and maintain communication with senior management. 
• Collaborate with colleagues across the company to share best practices and support broader initiatives. 
• Proactively resolve operational challenges and maintain high service standards. 
• Motivate, coach, and train your team to build a high performing, engaged workforce. 
• Take full ownership of store operations, including opening, closing, and lone working. 
• Attend company wide meetings and Zoom sessions, ensuring store alignment with company goals. 
• Promote a positive workplace culture, setting expectations for professionalism, accountability, and teamwork. 

Got what it takes? Here’s our Hiring Process: 1. Apply now through our Careers page.
2. Stand out from the crowd? Our three-stage recruitment process is designed to give you an exclusive, behind-the-scenes look at our business, letting you experience firsthand what it’s like to be part of our team.

We look forward to reviewing your application soon! (Please note: If you don’t hear back from us within 14 business days, we encourage you to apply again in the future).